FAQs
Orders
Do you send an order confirmation email?
Yes. If you haven’t received any confirmation email after being charged for the order, bring it to our attention at +91 8890810928.
Can you change the size of my order after it is placed?
We are here to help. Let us know your concern before the order is shipped. We would not be able to make the amends after the order has been dispatched from our end.
Can you change the delivery address and contact details of my order after it is placed?
Sure, let us know your concern before the order is shipped. We would not be able to make the amends after the order has been dispatched from our end.
Sizing
What sizes do you offer?
Our designs typically range from XS to XL.
Where should I look up my size measurements?
There is a size guide mentioned on every product listing.
Do you provide garment measurements?
The size guide mentions the body measurements. If you wish to know the garment measurements, reach out to us at +91 8890810928.
What does dual size mean?
Garments that have an oversized fit and can be worn by multiple body sizes easily, for example, an S/ M or L/XL.
Does your size run larger?
Most of our styles have a relaxed and easy fit. Because of the nature of such styles, you might find yourself easily slipping into a size smaller than your usual size; this is pretty common. But we always recommend sticking to your usual size as this will ensure the garments fall the way they are supposed to.
Do you leave margins in your garments?
No, we do not leave margins.
Customisation
Do you offer customisation services?
We do not do custom orders.
Offers & Sale
Do you offer discounts?
Yes, we offer discounts occasionally.
Is there any offer for first-time customers?
Write to us and we shall send you a coupon code for your purchase.
Gifts
Can you send my order as a gift?
Sure, we’d love to!
Can you add a personalised note to my order?
A: Absolutely. Bring it to our attention by mentioning it in the Notes section while checking out.
Payments
What payment methods do you accept?
We offer payments via Razorpay, which supports payments through Debit Card, Credit Card, UPI and Net Banking. We accept payments via Bank Transfer as well. Please contact us for the bank details.
Are the prices inclusive of taxes?
Yes, all the product prices are inclusive of GST.
Why am I not able to make the payment?
If in rare instances, you are not able to make the payment, bring it to our attention and we will handle it. It could happen because of bank servers or other technical issues.
Shipping
What is your lead delivery time?
Our standard dispatch period ranges from 7 to 10 days for deliveries within India.
Do you ship internationally?
No, we do offer international shipping as of now.
Can you send my order a little early?
We’d try our best. Just let us know about your requirements via email or WhatsApp and we’ll let you know the possibilities.
How can I track my order?
A tracking link will be sent to you via email after your order has been shipped.
Exchange & Returns
Can you exchange my order for another size?
We suggest our customers to properly go through the size guide before placing an order. But if you are not satisfied with the fit, Yes, we can exchange your order with another size, depending upon the availability of that particular size in our inventory. However, in this situation, the delivery cost of sending the garment back to us shall be borne by the customer. Please notify us within 3 days after the delivery to initiate an exchange.
Can you exchange my order for another product?
No, this would not be possible for us to offer.
Can I return my order?
If in case, you have received a defective/damaged product from us, we’d make sure to process your return. Please notify us within 3 days after the delivery to initiate a return.